Support
Frequently Asked Questions
Everything you need to know about your GlowTek ritual — device care, results timelines, and shipping.

Most users notice visible tone and firmness within four to eight weeks of daily use.
Yes. Red light, microcurrent, and heat levels are calibrated for gentle, everyday sessions.
A full USB-C charge supports roughly two weeks of daily ten-minute sessions.
Yes — apply a thin layer of conductive gel or your regular serum before use for the smoothest glide.
We back every order with a 30-day money-back guarantee. If you're not satisfied, return your GlowTek within 30 days of delivery for a full refund.