Support
Frequently Asked Questions
Everything you need to know about your GlowTek ritual — device care, results timelines, and shipping.

It varies by person and by skin concern. Most people build GlowTek into a daily 10–15 minute routine and switch modes as their skin's needs change, rather than following a fixed timeline.
Yes — each of the 4 light modes is designed for daily use. We recommend 5–15 minute sessions and no more than 30 minutes per the manufacturer's guidance.
A full USB-C charge supports roughly two weeks of daily ten-minute sessions.
Use it on clean, dry skin — cleanse and pat dry before your session. We recommend avoiding products with whitening or brightening actives right before or during use. Afterward, follow up with your usual moisturizer, plus sunscreen if it's daytime, since skin is more light-sensitive right after a session.
We back every order with a 30-day money-back guarantee. If you're not satisfied, return your GlowTek within 30 days of delivery for a full refund.